Privacy Policy

DIALIX PRIVACY CENTER

Last updated: September 1, 2026

This Privacy Policy explains how DIALIX (“DIALIX,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit dialix.shop, place an order, contact us, or otherwise use our services. Our online store is hosted by Shopify.

1. Information we collect

Depending on how you interact with DIALIX, we may collect:

  • Contact and delivery information, such as your name, email address, phone number, billing address, and shipping address.
  • Order and transaction information, including products purchased, order history, payment status, and fulfillment details.
  • Account and customer-support information, including information you provide when contacting us or submitting a form.
  • Device and usage information, such as IP address, browser type, device identifiers, pages viewed, and interactions with our store.
  • Cookie and advertising information collected through cookies, pixels, and similar technologies where permitted.

2. How we use personal information

  • To process payments, orders, returns, refunds, and fulfillment.
  • To send order confirmations, shipping updates, and customer-service messages.
  • To operate, secure, troubleshoot, and improve our store and services.
  • To prevent fraud, abuse, and other harmful activity.
  • To personalize content and measure advertising where permitted by law.
  • To send marketing communications when you have consented or when otherwise permitted; you can unsubscribe at any time.
  • To comply with legal obligations and enforce our terms.

3. How information is disclosed

We disclose personal information only as reasonably necessary to operate our store and serve customers. Recipients may include Shopify, payment processors, suppliers and fulfillment partners, carriers, customer-support providers, analytics and advertising partners, professional advisers, and government or legal authorities when required by law. We may also disclose information in connection with a business transfer.

Some advertising-related disclosures may be considered a “sale,” “sharing,” or “targeted advertising” under certain privacy laws even when money is not exchanged for the information.

4. Cookies and targeted advertising

We and our service providers use cookies and similar technologies for essential store functions, preferences, analytics, fraud prevention, and advertising. You can manage cookies through available store controls and your browser settings. Blocking some cookies may affect store functionality.

Depending on where you live, you may opt out of certain advertising-related sharing through Your Privacy Choices. Where applicable, we also recognize supported Global Privacy Control signals for the browser or device sending the signal.

5. Payments

Payments are processed by the payment provider available at checkout. DIALIX does not store your full payment-card number on its own servers. Payment providers process payment information under their own privacy and security terms.

6. International processing

DIALIX and its service providers may process information in countries other than the country where you live. Where required, appropriate safeguards are used for international transfers.

7. Retention and security

We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations. We use reasonable administrative and technical safeguards, but no online system can be guaranteed to be completely secure.

8. Your privacy rights

Depending on your location, you may have rights to request access, correction, deletion, or portability of personal information; withdraw consent; limit certain processing; opt out of sale, sharing, or targeted advertising; or appeal a decision. These rights may be subject to legal exceptions.

To submit a privacy request, email support@dialix.shop. We may need to verify your identity before completing a request. If an authorized agent submits a request for you, we may request proof of authorization.

9. Children

Our services are intended for adults and are not directed to children. We do not knowingly collect personal information from children in violation of applicable law.

10. Third-party links

Our store may link to third-party websites or services. Their privacy practices are governed by their own policies, and DIALIX is not responsible for their content or privacy practices.

11. Changes to this policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The “Last updated” date will show the latest revision.

12. Contact

DIALIX
Email: support@dialix.shop
Website: https://dialix.shop